Products should be stored in a cool & dry place. There is an expiry date printed on the packaging. After opening, if your fur baby cannot finish it within a week, please put the packet inside the fridge or in an air-tight container. This is to prevent the products from absorbing moisture in the air.

Most of our products can be consumed by both dogs and cats. To shop for cats/dogs, please filter by category "For Cats" or "For Dogs"

Free shipping for orders above $28

Typically you will receive your order within 3 business days. You can also track your order via the tracking number provided.

On rare occasions, the courier will mark the parcel as delivered before the actual delivery, which usually takes place in 1 day. Therefore if you still have not received your order 1 day after the status changes to "delivered", Please don't hesitate to contact us. We will sort this out for you.